FAQs

Getting Started

• What do I need to get started?
• How do I verify my address?
• Help! My verification failed. What now?
• Who can open an account?
• How do I transfer money into my Wallet?
• How do I make my first investment?

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Investing

• How should I choose my investments?
• How do I invest?
• How can I find out more about your investments?
• Are there minimum investment amounts?
• Why does my order say pending?
• Does Kernel give me investment advice?

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Kids accounts

• Can I open a Kernel account for a child?
• How do I open a kids account?
• What identification do I need to open a kids account?
• Can I create more than one kids account i.e. one for each of my children?
• How much do I need to start investing and what does a kids account cost?

Auto-Invest

• What is Auto-invest?
• The finer details of Auto-invest
• How do I set up Auto-invest?

Fees

• How much does it cost?
• How do the membership fees work?
• Are there transaction fees?

Kernel Wallet

• Why is my wallet balance negative?
• What is the Kernel wallet?
• Are there any fees on my Wallet?
• Can I withdraw from my wallet at any time?

Fund Distributions

• What are distributions?
• Can I reinvest distributions?
• Do Kernel funds pay distributions?
• What's the difference between a dividend and distribution?
• What is dividend reinvestment?

Tax

• What tax details do I need to provide?
• What is a Prescribed Investor Rate (PIR)?
• How can I change my PIR?
• What tax will I pay?

Security, Legal & Other Stuff

• 2020 Money Habits Privacy Statement & Terms and Conditions
• Fund Performance Disclaimer
• Future You calculator disclaimer
• What happens if Kernel closes?
• Disclaimers & Assumptions
• I have some feedback!

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